Loan ePay Contact Us

Do you have questions about our Loan ePay site? We are here to help! Please use the contact information below to reach us. Thank you.

  Call Us

Loan ePay Website and Servicing Questions:
(800) 844-2514
Available Monday through Friday 8 a.m. to 5 p.m. EST

Pay by Phone*:
(518) 793-8816
Available Monday through Thursday 8:30 a.m. to 8 p.m.; Friday 8:30 a.m. to 4:30 p.m.

* Fee will apply to payments by phone

  Write Us

Glens Falls National Bank and Trust Company
Attn: Loan Services
PO Box 307
Glens Falls, NY 12801