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Suspect Fraud? Contact Us Immediately!

(518) 793-4121

The sooner we know what's happened, the sooner we can begin helping you.

Tips for Individuals

If you believe you are a victim of fraud, it is important to act quickly. Consider the following steps:

Step 1

Initiate a Fraud Alert

Place a "fraud alert" on your credit reports and review these reports carefully. The alert tells creditors to follow certain procedures before they open new accounts in your name or make changes to your existing accounts.

Call one of these companies (calling one is sufficient):

Equifax®: (800) 525-6285

Experian®: (888) 397-3742

TransUnion®: (800) 680-7289

Placing a fraud alert entitles you to free copies of your credit reports. Look for inquiries from companies you haven't contacted, accounts you didn't open or debts on your accounts you can't explain.

Step 2

Close Compromised Accounts

Close any accounts that have been tampered with or established fraudulently.

In addition:

  • Call the security or fraud departments of each company where an account was opened or changed without your approval.
  • Follow up in writing with copies of supporting documents. Use the ID Theft Affidavit at identitytheft.gov to support your written statement.
  • Ask for verification that the disputed account has been closed and the fraudulent debts discharged.
  • Keep copies of documents and records of your conversations about the theft.
Step 3

Report the Fraud

File a report with local law enforcement to help you with creditors who may want proof of the crime.

In addition, consider contacting:

Federal Trade Commission

Phone: (877) 438-4338

TTY: (866) 653-4261

Mail: Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580

Consumer Response Center

Phone: (877) FTC-HELP / 382-4357

TTY: (866) 653-4261

ID Theft Hotline: (877) 438-4338

For more information about identity theft, visit the Federal Trade Commission's website.

Tips for Businesses

If you believe your business is a victim of fraud, it is important to act quickly. Consider the following steps:

Step 1

Close Compromised Accounts

Close any accounts that have been tampered with or established fraudulently.

In addition:

  • Call the security or fraud departments of each company where an account was opened or changed without your approval.
  • Follow up in writing with copies of supporting documents. Use the ID Theft Affidavit at identitytheft.gov to support your written statement.
  • Ask for verification that the disputed account has been closed and the fraudulent debts discharged.
  • Keep copies of documents and records of your conversations about the theft.
Step 2

Report the Fraud

File a report with local law enforcement to help you with creditors who may want proof of the crime.

In addition, consider contacting:

Federal Trade Commission

Phone: (877) 438-4338

TTY: (866) 653-4261

Mail: Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580

Consumer Response Center

Phone: (877) FTC-HELP / 382-4357

TTY: (866) 653-4261

ID Theft Hotline: (877) 438-4338

For more information about identity theft, visit the Federal Trade Commission's website.